Effective: April 2026
Introduction
SeeThru Cleaning Services ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices described in this policy.
If you have any questions, contact us at info@seethrucleaning.ca or call 1-855-SEE-THRU.
Information We Collect
We collect information you provide directly to us, including:
- Name, address, email address, and phone number when you request a quote or contact us
- Service history and job details related to work performed at your property
- Communications you send us by email, phone, or text message
We may also collect limited technical information when you visit our website, such as your browser type and pages visited, through standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Provide quotes, schedule jobs, and deliver our cleaning services
- Communicate with you about your service, bookings, and follow-ups
- Send invoices and process payments
- Respond to your questions and support requests
- Improve our services and website experience
Data Sharing & SMS Messaging
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data and consent.
SeeThru Cleaning Services Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send STOP, we will confirm your unsubscription via SMS. You will no longer receive SMS messages from us. To rejoin, simply sign up as you did the first time.
- If you are experiencing issues with the messaging program, reply HELP for assistance, or contact us directly at info@seethrucleaning.ca.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. Contact your wireless provider for questions about your text or data plan.
- For privacy questions, please read our full privacy policy on this page.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Customer information is stored securely and access is limited to those who need it to provide our services.
No method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. If you would like your information removed from our records, contact us at info@seethrucleaning.ca.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to any legal obligations
- Opt out of SMS communications at any time by texting STOP
To exercise any of these rights, contact us at info@seethrucleaning.ca.
Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use our site. This information is used in aggregate and is not linked to personally identifiable information. You can disable cookies through your browser settings at any time.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us:
SeeThru Cleaning Services
42 Caleche Ave, Courtice ON L1E 3C9
info@seethrucleaning.ca
1-855-SEE-THRU